Quality Marks and Regulators

If you have not had to seek legal advice before, it can be difficult to choose the right legal practice or lawyer to help with your legal issue.

The Law Society’s quality marks can help you find legal advice quickly and confidently. These accreditations award a quality mark to legal practices and individuals who meet the highest standards of technical expertise and client service in specific areas of law. All of the quality marks are voluntary.

When you see the quality mark logos, you’ll know that the technical legal skills and client service standards have been rigorously and independently tested by the Law Society.

Lexcel – the legal practice quality mark

When buying legal advice for a personal matter or on behalf of a business, it can be difficult to choose between the wide range of organisations on offer.

Whether it is a law firm, bank or supermarket, you want to be able to judge the overall service you’re likely to receive from a provider. Lexcel is the Law Society’s legal practice quality mark for practice management and client care.

What does Lexcel mean?

Designed especially for providers of legal services, Lexcel sets out required rules and guidelines to help raise standards and promote a quality management approach to practice management and client care.

In England and Wales, Lexcel is only available to legal providers that are authorised and regulated by the Solicitors Regulatory Authority.

Why choose a Lexcel accredited practice?

If you want peace of mind and reassurance when choosing a provider of legal services, look for Lexcel – the legal practice quality mark accredited by the Law Society.

  • Lexcel is a voluntary standard designed especially for the legal sector.
  • Lexcel sets out required rules and guidelines to raise standards and promote a quality management approach for client service and how to manage a legal practice.
  • Annual re-accreditation against the Lexcel Standard by independent assessors and mandatory training help ensure continued compliance and competence.

A H Brooks & Co are extremely proud to be one of only 14 practices in Staffordshire to hold this mark.

The Law Society Conveyancing Quality mark

Moving house or selling a property? You need a quality conveyancer.

The Law Society’s Conveyancing Quality Scheme is the recognised quality mark for legal experts in buying or selling property, trusted by some of the UK’s biggest lenders.

Conveyancing Quality Scheme members will:

  • explain the steps in buying or selling a home
  • tell you what service you can expect from them
  • be honest about what the costs will be
  • keep you informed through the process

About Law Society Conveyancing Quality Scheme accreditation

All CQS members undertake an assessment on an annual basis to ensure that all staff have the necessary skills and knowledge to hold the CQS accreditation. Once accredited, staff continue to demonstrate that they have the required level of knowledge, skills, experience and practice through the completion of on-going mandatory training.

The Conveyancing Quality Scheme is officially recognised by the Legal Ombudsman, the Association of British Insurers (ABI), UK Finance (formerly the CML) and the Building Societies Association (BSA). Lenders including HSBC, Santander, Nationwide, Clydesdale, MetroBank and Yorkshire Bank all recognised that Conveyancing Quality Scheme members provide a service that can be trusted, granting our member firms entry onto their residential mortgage lender panels.

The Solicitors Regulatory Authority

The SRA Standards and Regulations set the ethical and professional standards that are expected from solicitors, and from law firms that are regulated, as well as the people that work in those firms.

There are 7 Principles that all people and law firms that are regulated must meet. This means that they must act:

  1. in a way that upholds the constitutional principle of the rule of law, and the proper administration of justice
  2. in a way that upholds public trust and confidence in the solicitors’ profession and in legal services provided by authorised persons
  3. with independence
  4. with honesty
  5. with integrity
  6. in a way that encourages equality, diversity and inclusion
  7. in the best interests of each client